Customer Testimonials
After a very disappoint experience with a different dealership that we had purchased from in the past, we drove 2.5 hours to Keffer to see if we could take home a new CX-5. Happily, the folks at Keffer exceeded our expectations and we traded our old Mazda for a new one. Thanks Keffer Mazda!
Buying process was pretty easy, friendly and professional staff, really appreciated the lower finance rate. I would not hesitate to buy from this dealership in the future.
I refuse to do business with a dealership unless I feel as though I am getting a great car for a great price and a fair amount on my trade. Keffer Mazda made sure all of these things happened for me.
This is my first remote vehicle purchase. Keffer Mazda happened to have exactly what I was looking for. John and Jaleil made it feel as though I actually stepped into the dealership, taking the time to competently answer all questions. Along with their friendly demeanor, this everything one seeks in a dealership. I will be using my local dealership for service. But, I strongly suspect Keffer service aligns with the buying experience. First rate!
Highly impressed with the service, the ease of the transaction, and how quickly the purchase went. Definitely will return when I’m ready to upgrade.
Sonny was very genuine and pleasant to work with. He listened to our needs to help us find the right fit. The crew also worked with us to come to a win-win.
David was a great salesman and provided the utmost knowledge about my new car purchase. He worked magic for get everything just like I wanted it.
In 2017 I purchased a Mazda3 Hatchback that was fully loaded. The Keffer Service department which was then anchored by Robbie always did an excellent job with the vehicle from recalls to service. The staff was always friendly, courteous and efficient. The service foundation was solid. I have recently leased a 2021 Mazda CX-5 Signature edition. Joey Jordan repsresented Keffer in a most excellent manner. Joey reflects the professionalism that Keffer represents. Amiable, thorough and efficient. Eric, the business manager, was thorough, comprehensive and efficient as well. Keffer Mazda is a top notch professional organization. I look forward to dealing with them ...
Kind and patient responses from everyone there. Sonny was very helpful, I traded up! I was there all day, which was unexpected, but I found a car I really like!
Alona was very personable, professional and knowledgeable. She ensured we were taken care of throughout the entire buying process. The Keffer Mazda team is excellent!
It was the best I have ever been to very professional. This dealership cares about you and your problems and works with you to find the happy grounds so awesome I can't say enough I have worked twice with this dealership and they are different and outstanding thank you so much
I had a great experience at Keffer Mazda and Jonathan was knowledgeable, professional, and provided great customer service. I would return to Keffer Mazda for future car purchases.
We had a great experience purchasing a new Mazda. Yakima was great to work with, knowledgeable and friendly! Everyone worked to make sure we were comfortable and gave us the time and space to make decisions without feeling pressured.
David was very accommodating and friendly. I will definitely be back to see him for our next car lease or purchase. He even offered to allow us to test drive the vehicle at home, which sealed our decision.
I had a great experience leasing my new 2021 Mazda! Thank you for making this experience smooth and easy. I’m excited to drive my new car!
Sabrina did an excellent job! She greeted me like an old friend and Keptt me informed throughout the entire process! I will recommend Sabrina and Keffer to everyone I know!!!
Great service and selection. Knowledgeable of Mazda line and provided good information and was helpful in answering my questions. The process moved very quickly and was overall smooth
Everyone was polite, and respected my choices as the primary driver, but it was an incredibly slow process. We’d already agreed on price, and yet it still took hours to complete the paperwork. One of the sales managers told us it was because we were using a Mazda employee discount so they had to figure out how Mazda was going to pay them back for the car - i fail to see how that should mean i have to wait an absurdly long time. Additionally, the car was delivered to us with an off center steering wheel. Finance guy ...
Sonny Nnaekpe was a pleasure to work with! I'm very satisfied with my experience here. I'm looking forward to driving my new car!
Joey Jordan, the gentleman negotiating lease terms months, monthly payments, and the gentleman who helped us with the last paperwork provided excellent customer service. GreAt people to work with!
Great service from beginning to end. Every person I interacted with was knowledgeable and friendly, especially David, our sales rep. He even gave a personal tour of our new CX-5 and the features and settings. Keffer Mazda knows their business. Highly recommend.
Dealership was very clean, modern, and comfortable. Sales staff and Finance Manager worked with us and established a fair and equitable lease price on a Mazda 3. We would certainly, with no doubt, refer this dealership to friends and family. It was actually a pleasant experience.
Sonny did a great job explaining the features of the car. He really has extensive knowledge of the product. I would highly recommend the dealership.
I was not expecting to make the purchase a car that day but the staff made it so easy and hassle free I sealed the deal.
Alona was extremely helpful in my car buying experience. She was not pushy in the buying experience at all, but rather very informative. She went the extra mile to get all questions and concerns answered. Eric was very thorough in his explanations throughout the whole financing process. Took extra time to answer and fully explain every question that had come up. Chris did a great job getting a few minor details taken care of on the car with no questions asked. 10/10 definitely recommend Keffer Mazda. Thank you for all your hard work.
What a great experience. David was a pleasure to work with, he made our choice easy and listened to everything we were looking for. I would recommend Mazda and asking for David to friends and family.
They had exactly what I was looking for and I feel I got a decent deal. I love my need CX-5 carbon edition suv. Jaleil is very nice and professional
Thanks Alona, I'm really happy with the new Mazda 3 hatchback! It was a pleasure working with you, I'm happy to refer any friends to you and Keffer Mazda!
Wonderful staff to work with, especially Alona. It was just the car I was looking for at price that ways way better than expected. Loved working with everyone to drive my new car home!
The sales and service team at Keffer Mazda are the most courteous, respectful, straightforward, and respectable group I’ve ever dealt with in buying a car—from the lady that greeted me when I walked in the door, to the guy that handed me the keys to my new, used car, idling with the AC Cooling it down, full of gas, when the deal was done. There was no pressure, no false sense of urgency, and no exaggeration, and there were no false claims. I dealt mostly with the sales manager, Jason Riley. He listened to what I was looking ...
I had a wonderful experience with Alona Valladares at Keffer Mazda! She got me a great deal for my Honda and I am very happy with my car. I found the car online, made an appointment for a test drive, and fell in love with the car! The whole process was so easy. Both she and the manager helped ensure I felt comfortable with every aspect of the car and the sale process. I definitely recommend this dealership and Alona!
I had a wonderful experience with Alona Valladares at Keffer Mazda! She got me a great deal for my Honda and I am very happy with my car. I found the car online, made an appointment for a test drive, and fell in love with the car! The whole process was so easy. Both she and the manager helped ensure I felt comfortable with every aspect of the car and the sale process. I definitely recommend this dealership and Alona!
Staff was friendly and easy to work with. They took care of me from start to finish and paid attention to what I was looking for instead of just trying to close a sale. Would definitely purchase from this dealership again in the future (something I can't easily say about other dealerships I've visited and/or purchased from in the past).
Yakima was super responsive to my email inquiry. She was in contact even before the dealership was open. I was able to come into the showroom and look at several options and make a decision. She made the process super easy! The car was ready to go sooner than promised and looked great. Highly recommend working with Yakima and Keffer Madza.
Awesome experience! I found the exact Mazda I was looking for. Robert (manager) came and introduced himself to me. Most places, the managers just sit in a little office and never show their face. Jon Curtis was awesome as well, very helpful. If you are in the market for a new Mazda, go see these guys!!!!!
Great experience, David was very kind and understanding. Didn't feel pressured into anything. Really appreciated his customer service, would do business with him again!
Awesome and Sabrina was helpful she really took the time out to assist it was a great experience have a wonderful day mazda and take care.
Amazing service from every single person I came in contact with at Keffer Mazda. It’s hard to find service like that these days. Thank you!!!
Great experience! Joey Jordan provided a personal level of service in walking me through through the different trim levels of the Mazda6 to find the best fit for me. I ended up with the Carbon trim level and have been very pleased so far. I would highly recommend Joey at Keffer Mazda in Huntersville!! The GM, JR, and the sales manager, Robert, introduced themselves and thanked me for the visit and the purchase. Great experience with Eric in finance as well!!!
Yakima was very helpful. She pulled up several cars and helped us choose the perfect car for my wife. We had a trade-in and she made the process completely painless.
We buy 3-4 cars a year and this was by far the easiest transaction. Alona did an outstanding job of communicating and being proactive. This was our first experience with Keffer but it reminded me what customer service should be like and how that should apply to other dealerships we work with. Kudos to Alona and the team.
Excelent Service!!! We are happy with our car! Excelent salesman, Joe was very professional and he covered our needs perfect. All were very helpul and excelent experience
Alona was very patient in my decision making. She was kind enough to show me 3 very nice vehicles. The Mazda 6 was the overall winner for my needs, and she took the time to go over the options and set up the Bluetooth and GPS..I am also impressed by the smooth ride and firm handling of the car. The management staff also did a outstanding job with pricing and financing. Definitely a 4 star rating for Alona, the management staff, and Keffer Mazda. I want and prefer a local dealership in which to do business with versus the big city.
My wife and I had the best customer experience. Salesman David Boehm was very professional and personable. He helped to make my buying experience flawless. Finance manager Eric Smith is very knowledgeable and we got the best financing for our purchase. There was no pressure or stress to sign on the dotted line. I drove home the same day in my vehicle of choice. That was a very good feeling. I will recommend Keffer Mazda and David Boehm to my family and friends. Thank you Manager J.R. Smith for a welcoming customer experience.
Very good service. Worked with 3 different sales people. All were very helpful and answered questions. Overall experience was good. Do need to find a quicker way to get customers out quicker
It was a great experience. I went in expecting to find a great used vehicle and found one. I also had a great experience with Sabrina. Down to earth and conversational. Answered all my questions and wasn’t pushy as we got to negotiations and finances. Eric was excellent to work with on the financial piece. Offered several options for a warranty but we landed on the right package that for me in the end.
Our salesman was great! He was very exact in describing all the features and went above and beyond in showing us how features work. We made our decision to purchase the car and asked that all paperwork be ready to sign to make the deal fast and efficient when we arrived the next morning. His part of this was done. He understood all of our terms before we arrived the next day for the sale. The financial piece the next day however ruined what could have been a pleasant experience. It took several hours and tied up our time the ...
Jonathan was great! Super helpful and very patient with all my questions. Definitely would recommend going to him for help with finding a car! Fantastic customer service!
Alona Valladares is the perfect salesperson. She's personable, extremely knowledgeable, not pushy, and asks the right questions to help you find the right car. We came in to test drive a CX-5 just so we wouldn't have buyers' remorse before purchasing a new Rav4. We've driven Toyotas since 1985. Alona sold us on the CX-5, and my husband was most pleased that it did not have the CVT transmission that so many of the SUVs have now.
They worked with us to get a fair price on exactly what I was looking for. We ended up buying two cars instead of one.
Everyone at Keffer is extremely professional and friendly. They will do anything to accommodate your needs when purchasing or servicing your vehicle. All the staff members are very informative at every step of the way. Never felt pressured to do anything.
Jaliel and Robert are wonderful and easy to work with to get what I wanted. My previous visit a few weeks prior was not very good. But my daughter came to get a new car and had me work with Jaliel and that made a huge difference and why I went through with the purchase
Had a brief, yet satisfying experience when purchasing my used 2018 Honda Pilot at Keffer Mazda! I never felt pressured during the experience, in fact I felt valued. One of the best interactions I've ever had with a car salesman with JOEY JORDAN. Very attentive and enthusiastic without being overbearing. A quality more experienced sales people could take a lesson from. I also had a pleasant experience with ERIC SMITH while financing my vehicle. Very knowledgeable, patient and friendly which made the hardest part of a car buying experience relatively quick and painless. I'm not a Mazda guy, but ...
Matt was very professional and listened to what I wanted in a new car. He was very accommodating to let me test drive and look under the hood, and answered all my questions to my satisfaction.
Jonathan Curtis was very nice in helping me get my Mazda-CX5. It’s perfect! Fair prices and very trustworthy! Thank you for all of your help!
WOW!!! Ben did a great job and made the car buying experience enjoyable. When I'm ready to buy another car, I'm heading the Keffer.
Excellent customer service and great pricing on used vehicles. Alona helped me out tremendously and was very professional. Alona made me feel comfortable during the entire visit and transaction.
Jaliel and Robert were great to work with. Very friendly and reasonable with any and all requests. Highly recommend working with them both. Love my Mazda.
The sales team was great - David worked to get us the right car for the right price There is nothing more to say and making customers have a minimum word count is crazy
Great experience with this team. They were all very nice and friendly. David and Matt were very nice and made it an enjoyable experience. Thanks
Ben and David took the time to get to know me so that they could better assist me in purchasing my first car! I am so happy with my Mazda CX-5!
I’ve never had a Mazda before but decided to test-drive a CX-5 last week, as I’ve been in the market for a compact SUV since January. I absolutely love the CX-5! Sabrina was super helpful with all the questions I had. I’ve referred friends to her on my Facebook page—she’s a wonderful Mazda representative!
David was absolutely great to work with. He brings great energy to the process and listened to my needs. I felt David took the time to understand what I wanted and help me find the right car at the right price.
David B. was truly fantastic. We were referred to him by someone and we can definitely see why! My wife and I have been to several dealerships in the past and we have never had an experience quite like the one David provided us with. David truly took the time to ensure that we would be absolutely satisfied with our time spent with him. I've never had a sales representative sit down and get to know me, prior to even talking about purchasing a vehicle. Hands down, eternally grateful for David.
Jonathan was great to work with to get me and my dad into new Madza's. It was a very good experience and we'll be back!
Fast and great service. Everyone went above and beyond to create a great experience. Fair price and no games. I was easy and fun! Great!
Sabrina was excellent. She was very professional and knowledgeable about the product, but she was also friendly, helpful, and low pressure. If I needed another vehicle I would definitely go to her again.
First experience that I've had purchasing a vehicle from a dealership. It was fast, easy, comfortable, and I felt well taken care of throughout my time.
David was awesome to talk to. He was able to help me efficiently and gave me great incite on the vehicle i purchased. He was able to work with me on the vehicle I wanted around the price range I was looking for. He was very friendlt and gave great curtiousy.
Buying a car from Mazda from seamless and easy! Jaleil was awesome to work with and continues to exceed my expectations with Mazda’s customer service and service center. He made the car buying process stress free. I also, love my CX-9. I would highly recommend them to anyone.
Alona did an excellent job right from explaining the features, working with me on the numbers and till the delivery of the vehicle. Completely satisfied with Alona’s service and overall experience with the dealership.
Alona was very nice and professional she answered all the questions I had about the vehicle that I was purchasing. I would definitely recommend her to anyone. Eric in finance made everything smooth.
From the GM, J.R., all the way through every sales associate we worked with, they went above and beyond for us. We had a poor experience at this dealer three years ago, and decided to go back for a test drive but without any intention of buying. We laid all the cards on the table and they went more than the extra mile to earn our business back. Not only did we get the best deal possible, but the transaction and interaction with everyone we worked with was the way it should’ve always been. If there’s ever ...
Ben Mooney made this process very easy and pleasant. When I arrived at the dealership another salesman was busy (and who I have never spoken with before or met) so Ben took care of me. He showed me exactly what I was looking for (a CX-5) and was able to get me within budget! If any of my friends are in need of a car I will definitely refer them to Ben at Keffer Mazda! Thanks again Ben for all your help! P.S. I even forgot my Ray Ban sunglasses and he was able to locate them and mailed ...
Alona was great! Other than the extended wait for finance due to only one guy, the process was smooth and the deal was fair. Overall a great experience.
David made the car buying experience very pleasant and fun. He did his utmost to make sure we were completely satisfied and explained the workings of our new car.
Dave was great to work with. Very fair and pleasant. He followed up the next day to make sure everything was going well. We were very happy with our experience.
Everything was easy, smooth, no pressure at all. They took care of me no matter what. I left feeling good about my purchase. Thanks Sabrina!
Matt Whittingham was it salesman and was very easy to work with. He was knowledgeable and would find any information he may not have known first hand. We were looking for a specific used car and received an excellent price and the financing went very smoothly.
It was a pleasant buying experience with no pressure at all. My salesperson Alona was very personable and knowledgeable about my new Mazda MX 5 Miata.
Words cannot explain how grateful I am for YAKIMA!!! She was very determined that I was going to leave KEFFER with a vehicle. I am very happy with my purchase.
Matt our salesman went above and beyond for us . He really wants to help people! He is dedicated to his job and truly wants you to be happy. Eric the finance expert worked hard for us he even suprised us with a lower payment then we anticipated he is truly dedicated to his job. We were there on a busy Saturday afternoon and had to wait a long time for everything to be finalized so the General Manager told us to go get dinner and he would take care of the bill. Much appreciated thank you Keffer Mazda!
Very warm welcome, sales staff did not push for the sale. They got me the car I wanted at below my budget. Awesome experience. It was the easiest car purchase I have ever made.
We corresponded with our sales person prior to our arrival. The car fir which we were interested in was ready fir test drive. The whole purchase experience was handled on a professional manner.
Joey was very friendly and helpful in the purchase of my new Mazda. After driving a Mazda for 29 years before this purchase and how I feel about my new Mazda, I recommend a visit to Keffer Mazda for your next vehicle.
Joey delivered a great experience on a Mazda6. Car drives great and the process getting out the door was good. Joey was happy to answer all questions and was extremely helpful in the selection process
Purchased a used Mazda CX-5 in August. Had it serviced March ‘21. JR (GM) and Yeorgios (service) far exceeded expectations. Strongly advise purchasing from Keffer.
Yakima our sales agent was so nice and really helpful! She was very patient and spent a lot of time helping my teenage daughter pick out her car. Steve who is in upper management and happen to be visiting the location was very condescending and had poor communication skills. Yakima noticed and put me in touch with another manager who made the process seamless.
Yakima was great to work with. She was quick, efficient, friendly and made me feel comfortable. She made the car buying experience enjoyable for me.
We had a wonderful experience in purchasing our 2nd Mazdam March 13, 2021. Our sales person, Sonny Nnaekpe was courteous, friendly and knowledgeable of Mazda vehicles. He listened and guided us to exactly what we wanted. We highly recommended purchasing or leasing a vehicle through him! Every one at Keffer Mazda were terrific! Great dealership!
Buying a car at Keffer Mazda was a very satisfactory experience. I'm not disappointed by any aspect of purchasing from this dealership. Everyone was friendly and personable and made the entire transaction a pleasurable one; when I'm ready to buy another new car I'll certainly go back to Joey and Keffer Mazda
Every thing well. I had fun chatting and buying my car. They had it at a better price than I saw in other places. I would go back and purchase again. Jaleil Strickland was great. Ask for him.
Sonny was our sales representative on Friday March 5th 2021. His expertise about our purchase was absolutely wonderful! He was very patient about helping us make the right decision for our family needs. I must say, he was also very kind, understanding, and patient with us because we were there with our two small children, who became very impatient and exhausted.
I received great customer service from Matt. He answered all my question and He explained the purchase process vey well and with patience.We will be delighted to have him help us with purchases in the future.
Jonathan Curtiss delivered a great and unique experience.Thank you ,you and Jason Golden make a great team ,pleasing and helping customers to choose a good brand/make.
Matt was very patient & provided great guidance in helping me to find the perfect upgrade. I was originally looking for a slightly used car, however ended up buying new with the pricing they were able to offer, Thank you!
Sabrina helped us with a used car for our daughter. The entire team at Keffer were great. Everyone was helpful and accommodating. Our daughter loves her car!
Joey was incredible! Super helpful and great energy! Very polite and had a great attitude! I had a lot of questions and he was so patient!!
Yeorgios the service consultant was fantastic. I had my 2019 Mazda CX-5 in for service and Yeorgios kept me up to date on the progress. Best customer service all the way around. I have bought 2 cars from Keffer Mazda and will be there again.
I was happy with the oil change, and appreciate showing me the recommended service follow ups, as well the associated costs. I appreciate the honesty.
