Customer Testimonials

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DealerRater Nov 30, 2021

We have dealt with Jason Williams before and when it was time to by another vehicle, we already knew who we were going to deal with again. Although Jason works for the dealer, during your interaction with him you will feel like he is on your side helping you purchase the vehicle. He is a very cool and funny guy. I will definitely do business with him in the foreseeable future.

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DealerRater Nov 29, 2021

My experience at Keffer Madza was the best I’ve had at a dealership. Salesman Nick was outstanding from the beginning. He understood what I was looking for and didn’t pressure me into anything. Nick Answered any question I had and if he didn’t personally know he went to someone who would to get the answers. I would refer anyone looking for a car to this dealership and salesman. Thank you!

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DealerRater Nov 27, 2021

Exceptional, over the top follow up and follow through at every level. Great job by everyone at Keffer.

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DealerRater Nov 26, 2021

Everyone was great. Tre was very patient and helpful throughout the entire process. I am extremely pleased with the customer service and my new car, 10/10

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DealerRater Nov 25, 2021

Dylan did a great job of listening to my needs and ultimately picked Mazda based on service from Dylan and his manager

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DealerRater Nov 25, 2021

Jason was a pleasure to work with. Deal and pricing were really easy and straightforward. No nonsense. Would definitely work with Jason and Keffer Mazda again.

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DealerRater Nov 24, 2021

It was my first time buying a new car without the help of my father. It was also the first time taking out a loan and David helped my to calm down from the stress. They also had no problems with me taking my time reading every paragraph on the documents I was to sign. He was a great help, however, I found out after the fact that once you buy a new Mazda car the app you download to remote start the car only has a free trial period of 3 years. After that you have to pay to up ...

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DealerRater Nov 23, 2021

Overall I had a wonderful experience! I found and was able to purchase the car I wanted in a timely manner. Jason was great and answered all of my questions and concerns. I really love my car!

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DealerRater Nov 23, 2021

I had a wonderful sales experience. Alona gave great customer service and was very helpful.

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DealerRater Nov 23, 2021

After many years as a loyal customer of a Mazda dealership from South Charlotte, I was ignored when looking for a new lease. I took my business to Keffer Mazda of Huntersville, and now I know what I have been missing all these years. JD, Alona, Sharath made my leasing experience oustanding by treating me with respect, joy, and professionalism. Thank you Keffer!

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DealerRater Nov 18, 2021

I really enjoyed my experience at Keffer Mazda. The car buying experience was painless and relatively quick. Johnathan was extremely helpful providing relevant information regarding the vehicles I was interested in and also offered great advice. I did not feel pressured or rushed at all to make a decision. Sharath from finance was also very helpful and not pushy. I appreciated his advice in choosing the right warranties/add-ons based on my lifestyle. Highly recommend!

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DealerRater Nov 15, 2021

They did a great job of showing my options within my budget without being “pushy” or trying to upsell me. They listened to my needs and wants and we’re very easy to work with. We worked with Alona and she was fantastic.

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DealerRater Nov 15, 2021

Having purchased many cars in the past, I was very impressed with everyone we dealt with at Keffer Mazda, including Antonio, Alona, John and Eric. They were fair and pleasant to deal with and I will definitely consider them for any future purchases.

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DealerRater Nov 14, 2021

Johnathan was super helpful and kept me updated throughout the whole process. Would Definitely recommend!

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DealerRater Nov 13, 2021

Purchased a car over phone/text. Was fast and efficient. Excellent customer service. Car is exactly what I wanted.

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DealerRater Nov 12, 2021

I have no complaints about this dealership especially my salesman Jason Williams. He is awesome

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DealerRater Nov 12, 2021

Tre and the Team were friendly, honest and helpful. They worked to meet my requests and financial needs. The customer service I have experienced has been top notch.

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DealerRater Nov 10, 2021

Outstanding Customer Service. I was looking for a specific vehicle (color/options). Keffer did not have what I was looking for on the lot. Nick S. said he would work on locating what I wanted and within a week he called saying he found what I was looking for. When the vehicle arrived at Keffer, it was exactly what I asked for. I thought something would be different, or missing from what I was looking for, but it was perfect. Thanks for going the extra mile.

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DealerRater Nov 8, 2021

Great customer service!! Very happy to work with this team, and will do so again in the future.

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DealerRater Nov 3, 2021

Very impressed with the attention given my purchasing experience. Locating an available model in the color and options I wanted took much less time than I thought it would. The sales staff treated me as if I had been a customer for years

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DealerRater Nov 2, 2021

I have bought several new cars here. Knowledgable sales people, excellent service department. I'll be back.

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DealerRater Nov 2, 2021

They were very nice and accommodating.All the employees looked happy to work there and worked with you

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DealerRater Nov 2, 2021

Wonderful experience at Keffer Mazda we are repeat customers this time because of unfortunate circumstances. Tre was able to provide us with top notch service and meet our needs and requirements to make the deal. We are not easy customers and he was able to navigate the process well. We will be continued repeat customers!!

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DealerRater Nov 2, 2021

Everyone was very nice and helpful. I didn't have to worry about anything. Everything was taken care of. It was a great experience.

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DealerRater Nov 1, 2021

Very pleasant dealership! Everyone was kind and took time to make sure I understood everything about my new car!

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DealerRater Nov 1, 2021

Fantastic service, salesman was very professional as well as finance department. Would recommend to friends and family.

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DealerRater Oct 31, 2021

Best customer service in any place i have been yo in north carolina of all time

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DealerRater Oct 31, 2021

I’m so pleased with Jason help. He was very helpful and understood every my needs I love working with him and I will refer him to all my friends and colleagues. Next year I’ll buy car for my daughter from him. Thank you Jason and his manager Antonio I really appreciated your help

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DealerRater Oct 31, 2021

No pressure and they do what they say they’re going to do. Great experience purchasing a new car.

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DealerRater Oct 25, 2021

Sonny was an amazing sell’s person. I didn’t have credit as this was my first big purchase and they worked with me to find the best and most cost affective deal for me ! Thank you!

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DealerRater Oct 25, 2021

First time buying from a dealership and felt nervous at first but the staff was so helpful and reassured me, informed me of everything, and told me of everything. Happy overall

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DealerRater Oct 25, 2021

Sonny was great at explaining everything I needed to know about my new car. Shout out as well to the rest of the team! They made the process efficient. I felt like the appraisal process was unique. The exterior wash wasn't perfect but it was pretty fast.

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DealerRater Oct 20, 2021

Very fast and gave me a great offer on my trade in ! Made the process quick and painless.

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DealerRater Oct 19, 2021

Sonny was by far the most knowledgeable salesman I've ever met! He was kind, polite, and very thorough! The detailing department did a great job buffing out a spot on the bumper and the paperwork went smoothly and in a very timely manner. Well done Sonny and Keffer Mazda!

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DealerRater Oct 19, 2021

Knowledgeable staff who worked together to find the best vehicle for me. Expedient transaction with minimal haggling

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DealerRater Oct 18, 2021

Extremely satisfied with the entire team at Keffer Mazda. Great job getting my daughter the car she wanted

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DealerRater Oct 18, 2021

Excellent customer service and a low pressure buying experience. Could not be happier with the service I received

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DealerRater Oct 15, 2021

This was a fast and great experience. My car was clean and sparkly the next day I drove it home.

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DealerRater Oct 13, 2021

Well what can I say? This wonderful gentleman named Sonny Nnaekpe at Keffer Mazda helped my sister Zee and I purchase my car today, 10/9/21. He not only greeted us with a warm welcome and professional hospitality, he also did his best to meet our needs even though we were "Walk In" costumers. He made us feel comfortable and the sales manager, John helped us a lot with lower down our monthly payments by negotiating with banks involved. I cannot express how sweet the sales associates are in this location, especially Sonny. He even made sure that we get ...

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DealerRater Oct 13, 2021

Everyone I worked with was very helpful and was able to provided a great service experience.

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DealerRater Oct 10, 2021

Dylan was awesome to work with. We appreciated the video showing the amenities on the car!

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DealerRater Oct 10, 2021

I had a very easy and friendly interaction with everyone that helped with my purchase.

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DealerRater Oct 6, 2021

Everyone that worked with us out was so nice, understanding, and very helpful. Highly recommend

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DealerRater Oct 6, 2021

I had a good experience with the team at Keffer Mazda in Huntersville. No real issues.

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DealerRater Oct 4, 2021

Was very kind and helped me during entire process. Kept it calm cool and collective

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DealerRater Oct 4, 2021

Tre and the sales team did a great job! Our financial expectations were meet and the customer service throughout the process was excellent.

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DealerRater Oct 4, 2021

The sales team at Keffer did a tremendous job meeting my needs for a specific vehicle. They went above and beyond to understand what I was looking for, and stayed in contact until the right vehicle was located and secured. These folks care about their customers.

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DealerRater Oct 3, 2021

Jason was great. He has a very calm and professional vibe. He made us feel welcome and comfortable.

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DealerRater Oct 2, 2021

Our Sales rep was Jay Levin. He was super helpful. He was honest and reached out to us as soon as he had something in our price range. He even updated us once. previous deal fell through on a car that he thought we might like more. He was patient and informative although we were there for hours with 2 small children. The dealership was clean and everyone was pleasant.

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DealerRater Oct 1, 2021

Alona Valladares was wonderful to work with! She was professional from the first moment we met her. She was extremely knowledgeable about the car, which was a refreshing change from some salespeople we have worked with at other dealerships. There were no questions she couldn't answer. The best part was that didn't feel pressured in any way to rush our decision. Alona has continued to follow-up, making sure we are still happy with our purchase and to offer continued assistance, if needed. We would definitely recommend Alona and Keffer Mazda!

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DealerRater Oct 1, 2021

Jonathan Curtis was excellent and guided us through the process. We are very happy for sure.

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DealerRater Oct 1, 2021

This is the 3rd car I have purchased from Keffer Mazda, and will not be the last. The staff is courteous and helpful, and loved working with Sonny Nnaekpe. The finance process was a piece of cake with Sharath Nair. The entire process was fast and hassle-free, they got me in the exact car I was looking for...three times now!

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DealerRater Sep 30, 2021

I had a great experience with Dylan Kaplan at Keffer Mazda. Dylan found the exact new car I wanted and made the process quick and easy the day I actually purchased. I was in and out in just over an hour. Dylan was professional and easy to deal with. I highly recommend you reach out to Dylan if you're purchasing a new or preowned car. Thank you for everything and my son loves his new ride!

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DealerRater Sep 29, 2021

We came in to lease a Mazda 3. Sonny Nnaekpe was very friendly, helpful and knowledgeable. We were also pleasantly impressed by John Culp and Eric Smith.

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DealerRater Sep 28, 2021

Great experience at Keffer Mazda! Everyone from the initial phone call in internet sales to the finance department when signing paperwork was very friendly and helpful. Jason in sales was amazing, very knowledgeable, informative and low pressure while I test drove the different SUV's and the finance manager worked hard to get me an excellent interest rate. I highly recommend!

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DealerRater Sep 28, 2021

Everyone I dealt with at Keffer is top notch, sales , finance and service are great people. David is my kind of salesman, no pressure whatsoever. Went in for service and left with a new car.

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DealerRater Sep 28, 2021

The staff at Keffer Mazda was kind and attentive. Wonderful experience! Our sales associate, Dylan is amazing!

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DealerRater Sep 27, 2021

It has been a pleasure doing business with the staff at Keffer Mazda. They are courteous, knowledgeable, and efficient.

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DealerRater Sep 27, 2021

Super nice and helpful workers, especially Sonny. He was patient with us and very helpful to find me a car.

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DealerRater Sep 27, 2021

This is my 4th car from this dealership. It is always a pleasurable experience. Everyone is so friendly and courteous and they treat you like family. I keep coming back for these reasons. They are fair and honest.

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DealerRater Sep 25, 2021

Awesome crew and staff at Keffer! Really super easy process. From the time I walked in..,,

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DealerRater Sep 23, 2021

This is the 6th Mazda our family has purchased from Keffer Mazda in Huntersville. We keep coming back because they treat us so fair. Everyone is very straight forward and friendly. We never feel like we have to be on our toes. Jonathon Curtis went above and beyond earlier this week. We were in a bind and lets just say that Jon, Antonio and team really stepped up for us! Thanks again Keffer!!!

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DealerRater Sep 21, 2021

Loved this experience! Fastest service in and out of a dealership..ever! Dylan was great to work with from the initial internet contact with him, to phone, to coming in and getting the car we had our eyes on. We will be back! Excellent customer service, very comfortable and professional too!! Thank you Keffer Mazda and especially thank you to Dylan!!

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DealerRater Sep 21, 2021

Great, Fast Service, I have never been in and out of a dealership so quick. Dylan was great to work with.

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DealerRater Sep 20, 2021

Logan was professional, followed up, and made it easy doing business. Excellent customer service will plan to do business with him in the future.

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DealerRater Sep 16, 2021

my experience with the salesman Jason Williams was excellent. He was very knowledgeable about but vehicles i was looking at

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DealerRater Sep 16, 2021

Exceptional service and professionalism. I felt very comfortable, and was not pushed into a sale that I would regret. Would highly recommend this dealership to anyone looking to purchase a vehicle!

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DealerRater Sep 14, 2021

David was great to work with. It was a big plus being able to do so much of the buying process via telephone. It made the whole experience better. I bought the vehicle I wanted (CX-5) and received great financing (thanks Tony). This is the 3rd Mazda I purchased from Keffer. They are great vehicles.

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DealerRater Sep 14, 2021

I walked in, told the salesman what I wanted, and a short time later drove out with the exact car I wanted.

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DealerRater Sep 14, 2021

A great place to buy a car. Jonathan is the best salesperson I've ever had.

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DealerRater Sep 11, 2021

Jason was excellent. He was patient and knowledgeable. We truly appreciate him taking the time to advocate on our behalf to get us a great deal!

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DealerRater Sep 11, 2021

I felt very comfortable with my sales representative Nick. I even named my new car after him. I didn't feel pressured. Everybody seemed nice and helpful.

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DealerRater Sep 9, 2021

Very helpful team and everyone is very friendly. They worked with us to ensure that we got what we needed and overall it was a very easy process.

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DealerRater Sep 8, 2021

Very friendly and helpful staff! They were great to work with and made sure I understood my lease. It was a great experience for my first car purchase.

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DealerRater Sep 7, 2021

Good location and facilities, staff was helpful (Jay) and process was not that bad. Approval process was faster than other dealers. Unfortunately not too many options to choose.

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DealerRater Sep 3, 2021

In two words, Exceeds Customer Expectations (ok, three words). Seriously, we love Keffer Mazda. Excellent Sales, Service and management teams. Everyone is friendly and knowledgeable. We worked with Jason R and Sonny K. on all of our Mazda purchases. Great job Team Keffer.

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DealerRater Sep 3, 2021

Great team, super service! Our salesman was the best ever. From start to finish, he streamlined the process, showed us different options, and upon delivery, instructed us patiently on the cars features.

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DealerRater Sep 3, 2021

David was very personable and really listen to what I wanted to have an a car. We explored the lot finding the best match for me and did it all without pressure. Highly recommend! - Greg B

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DealerRater Sep 2, 2021

Tough times with chip shortage, I was not allowed to trade in my current lease, I had to go 20 miles away to the dealership of the lease owner to sell to them. Jay and Keffer Mazda worked with me, Jay even drove 20 miles to pick me up after I sold the car to the dealership. Once back I was done in 20 minutes, all electronic signatures! Was a very good experience!

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DealerRater Sep 2, 2021

Everything went smoothly and fairly quickly. However my vehicle wasn't completely ready (still needed repair) to be sold even though it was available. I would've preferred this not have be the case. I would rather the repairs been done instead of having to wait. The repair time wasn't long however there was a wait. A wait that also most caused me not purchase the car.

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DealerRater Aug 31, 2021

I would recommend this dealership to anyone. They were very helpful in my time of need. They were very informative and helpful. All my questions were answered and I am very pleased with my car.

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DealerRater Aug 30, 2021

Nick was absolute pleasure to work with! I would recommend Keffer Mazda or Nick to any of my friends in the market for a car!

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DealerRater Aug 29, 2021

Jay and the entire team at Keffer Mazda was fantastic. Easiest car purchase I've ever made.

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DealerRater Aug 27, 2021

Our experience with Nick Schwarz (salesperson) and the Team was FANTASTIC! Nick is looking for a used vehicle for us now also. Would recommend to anyone to purchase here. Thank you all

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DealerRater Aug 26, 2021

Everyone was really nice, we were not pressured into buying a car or any other expense they could include. David Boehm helped us through the process along with their financial guy. I forgot his name but they all was really nice and made the process of buying a car easy!

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DealerRater Aug 26, 2021

Very courteous and helpful. Very knowledgeable with good selection. Fair with trade, would recommend to friends.

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DealerRater Aug 24, 2021

John Curtis was amazing to work with when looking for my new car! I had a pleasant process throughout the entire buying experience and would highly recommend John if you visit Keffer Mazda.

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DealerRater Aug 24, 2021

Buying a Mazda3 5-door hatchback from Keffer Mazda was by far the best car purchasing experience that I have had. Everyone at the dealership was friendly and helpful, but Jason Williams was a star! He made the whole transaction go smoothly and was a genuine pleasure to interact with. He was respectful, very patient, and informative. After completing the sales transaction, he spent a lot of time with my wife and I explaining the many features of the car. He set up cell phone access to the MyMazda app, and connected us to the remote start feature, etc. My father ...

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DealerRater Aug 23, 2021

Sonny from Keffer Mazda was our sales representative and good at explaining the options available in Mazda and finalised the deal for us.This is our first Mazda car and we really liked the approach and services provided by us are satisfactory.

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DealerRater Aug 22, 2021

Jaleil Strickland of Keffer Mazda in Huntersville was very professional and made selecting/buying a car a very easy and stress free process.

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DealerRater Aug 19, 2021

Straightforward process. Just moved to area and was treated with respect. Was able to test drive and purchase a new vehicle with no fuss. Would recommend to others.

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DealerRater Aug 17, 2021

Jason was an absolute blast to deal with. He made our purchase a breeze and he was very competent as well. Also thanks to KEFFER Mazda for the smooth delivery.

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DealerRater Aug 17, 2021

Mazda has my car buying experience pleasant. The sales department was helpful with helping get the right car for me.

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DealerRater Aug 16, 2021

Dealership was very clean and organized. The buying process was easy especially being able to electronically sign a lot of the paperwork in finance. Plus they offered normal sized water instead of those tiny mini-bottles like some other dealerships.

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DealerRater Aug 16, 2021

David Boehm was a fantastic sales associate. He worked through all my questions and concerns with me, including arranging for me to have a 24 hour test drive to address a concern I had. I was very impressed with his commitment to the brand and his honest advice on what features I needed and didn’t need. As a woman newly widowed, he gave me great peace of mind that I have made good choices for this new stage of life.

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DealerRater Aug 16, 2021

Jason treated us kindly and respected our time and business! I would recommend my friends and family to go see Jason if they are in need of a car. I've had terrible experiences with dealerships before but Jason turned it all around for me. He's a people person and made the experience great for me and my family.

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DealerRater Aug 13, 2021

Nick Schwarz made the car deal process go through smoothly! I definitely recommend buying from this dealership, they did everything possible to get me in a car.

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Cars May 17, 2021

I had a wonderful experience with Alona Valladares at Keffer Mazda! She got me a great deal for my Honda and I am very happy with my car. I found the car online, made an appointment for a test drive, and fell in love with the car! The whole process was so easy. Both she and the manager helped ensure I felt comfortable with every aspect of the car and the sale process. I definitely recommend this dealership and Alona!

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Cars Mar 24, 2021

Matt Whittingham was it salesman and was very easy to work with. He was knowledgeable and would find any information he may not have known first hand. We were looking for a specific used car and received an excellent price and the financing went very smoothly.

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Cars Jul 4, 2020

Yeorgios the service consultant was fantastic. I had my 2019 Mazda CX-5 in for service and Yeorgios kept me up to date on the progress. Best customer service all the way around. I have bought 2 cars from Keffer Mazda and will be there again.


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