Customer Testimonials
We have dealt with Jason Williams before and when it was time to by another vehicle, we already knew who we were going to deal with again. Although Jason works for the dealer, during your interaction with him you will feel like he is on your side helping you purchase the vehicle. He is a very cool and funny guy. I will definitely do business with him in the foreseeable future.
My experience at Keffer Madza was the best I’ve had at a dealership. Salesman Nick was outstanding from the beginning. He understood what I was looking for and didn’t pressure me into anything. Nick Answered any question I had and if he didn’t personally know he went to someone who would to get the answers. I would refer anyone looking for a car to this dealership and salesman. Thank you!
Exceptional, over the top follow up and follow through at every level. Great job by everyone at Keffer.
Everyone was great. Tre was very patient and helpful throughout the entire process. I am extremely pleased with the customer service and my new car, 10/10
Dylan did a great job of listening to my needs and ultimately picked Mazda based on service from Dylan and his manager
Jason was a pleasure to work with. Deal and pricing were really easy and straightforward. No nonsense. Would definitely work with Jason and Keffer Mazda again.
It was my first time buying a new car without the help of my father. It was also the first time taking out a loan and David helped my to calm down from the stress. They also had no problems with me taking my time reading every paragraph on the documents I was to sign. He was a great help, however, I found out after the fact that once you buy a new Mazda car the app you download to remote start the car only has a free trial period of 3 years. After that you have to pay to up ...
Overall I had a wonderful experience! I found and was able to purchase the car I wanted in a timely manner. Jason was great and answered all of my questions and concerns. I really love my car!
I had a wonderful sales experience. Alona gave great customer service and was very helpful.
After many years as a loyal customer of a Mazda dealership from South Charlotte, I was ignored when looking for a new lease. I took my business to Keffer Mazda of Huntersville, and now I know what I have been missing all these years. JD, Alona, Sharath made my leasing experience oustanding by treating me with respect, joy, and professionalism. Thank you Keffer!
I really enjoyed my experience at Keffer Mazda. The car buying experience was painless and relatively quick. Johnathan was extremely helpful providing relevant information regarding the vehicles I was interested in and also offered great advice. I did not feel pressured or rushed at all to make a decision. Sharath from finance was also very helpful and not pushy. I appreciated his advice in choosing the right warranties/add-ons based on my lifestyle. Highly recommend!
They did a great job of showing my options within my budget without being “pushy” or trying to upsell me. They listened to my needs and wants and we’re very easy to work with. We worked with Alona and she was fantastic.
Having purchased many cars in the past, I was very impressed with everyone we dealt with at Keffer Mazda, including Antonio, Alona, John and Eric. They were fair and pleasant to deal with and I will definitely consider them for any future purchases.
Johnathan was super helpful and kept me updated throughout the whole process. Would Definitely recommend!
Purchased a car over phone/text. Was fast and efficient. Excellent customer service. Car is exactly what I wanted.
I have no complaints about this dealership especially my salesman Jason Williams. He is awesome
Tre and the Team were friendly, honest and helpful. They worked to meet my requests and financial needs. The customer service I have experienced has been top notch.
Outstanding Customer Service. I was looking for a specific vehicle (color/options). Keffer did not have what I was looking for on the lot. Nick S. said he would work on locating what I wanted and within a week he called saying he found what I was looking for. When the vehicle arrived at Keffer, it was exactly what I asked for. I thought something would be different, or missing from what I was looking for, but it was perfect. Thanks for going the extra mile.
Great customer service!! Very happy to work with this team, and will do so again in the future.
Very impressed with the attention given my purchasing experience. Locating an available model in the color and options I wanted took much less time than I thought it would. The sales staff treated me as if I had been a customer for years
I have bought several new cars here. Knowledgable sales people, excellent service department. I'll be back.
They were very nice and accommodating.All the employees looked happy to work there and worked with you
Wonderful experience at Keffer Mazda we are repeat customers this time because of unfortunate circumstances. Tre was able to provide us with top notch service and meet our needs and requirements to make the deal. We are not easy customers and he was able to navigate the process well. We will be continued repeat customers!!
Everyone was very nice and helpful. I didn't have to worry about anything. Everything was taken care of. It was a great experience.
Very pleasant dealership! Everyone was kind and took time to make sure I understood everything about my new car!
Fantastic service, salesman was very professional as well as finance department. Would recommend to friends and family.
Best customer service in any place i have been yo in north carolina of all time
I’m so pleased with Jason help. He was very helpful and understood every my needs I love working with him and I will refer him to all my friends and colleagues. Next year I’ll buy car for my daughter from him. Thank you Jason and his manager Antonio I really appreciated your help
No pressure and they do what they say they’re going to do. Great experience purchasing a new car.
Sonny was an amazing sell’s person. I didn’t have credit as this was my first big purchase and they worked with me to find the best and most cost affective deal for me ! Thank you!
First time buying from a dealership and felt nervous at first but the staff was so helpful and reassured me, informed me of everything, and told me of everything. Happy overall
Sonny was great at explaining everything I needed to know about my new car. Shout out as well to the rest of the team! They made the process efficient. I felt like the appraisal process was unique. The exterior wash wasn't perfect but it was pretty fast.
Very fast and gave me a great offer on my trade in ! Made the process quick and painless.
Sonny was by far the most knowledgeable salesman I've ever met! He was kind, polite, and very thorough! The detailing department did a great job buffing out a spot on the bumper and the paperwork went smoothly and in a very timely manner. Well done Sonny and Keffer Mazda!
Knowledgeable staff who worked together to find the best vehicle for me. Expedient transaction with minimal haggling
Extremely satisfied with the entire team at Keffer Mazda. Great job getting my daughter the car she wanted
Excellent customer service and a low pressure buying experience. Could not be happier with the service I received
This was a fast and great experience. My car was clean and sparkly the next day I drove it home.
Well what can I say? This wonderful gentleman named Sonny Nnaekpe at Keffer Mazda helped my sister Zee and I purchase my car today, 10/9/21. He not only greeted us with a warm welcome and professional hospitality, he also did his best to meet our needs even though we were "Walk In" costumers. He made us feel comfortable and the sales manager, John helped us a lot with lower down our monthly payments by negotiating with banks involved. I cannot express how sweet the sales associates are in this location, especially Sonny. He even made sure that we get ...
Everyone I worked with was very helpful and was able to provided a great service experience.
Dylan was awesome to work with. We appreciated the video showing the amenities on the car!
I had a very easy and friendly interaction with everyone that helped with my purchase.
Everyone that worked with us out was so nice, understanding, and very helpful. Highly recommend
I had a good experience with the team at Keffer Mazda in Huntersville. No real issues.
Was very kind and helped me during entire process. Kept it calm cool and collective
Tre and the sales team did a great job! Our financial expectations were meet and the customer service throughout the process was excellent.
The sales team at Keffer did a tremendous job meeting my needs for a specific vehicle. They went above and beyond to understand what I was looking for, and stayed in contact until the right vehicle was located and secured. These folks care about their customers.
Jason was great. He has a very calm and professional vibe. He made us feel welcome and comfortable.
Our Sales rep was Jay Levin. He was super helpful. He was honest and reached out to us as soon as he had something in our price range. He even updated us once. previous deal fell through on a car that he thought we might like more. He was patient and informative although we were there for hours with 2 small children. The dealership was clean and everyone was pleasant.
Alona Valladares was wonderful to work with! She was professional from the first moment we met her. She was extremely knowledgeable about the car, which was a refreshing change from some salespeople we have worked with at other dealerships. There were no questions she couldn't answer. The best part was that didn't feel pressured in any way to rush our decision. Alona has continued to follow-up, making sure we are still happy with our purchase and to offer continued assistance, if needed. We would definitely recommend Alona and Keffer Mazda!
Jonathan Curtis was excellent and guided us through the process. We are very happy for sure.
This is the 3rd car I have purchased from Keffer Mazda, and will not be the last. The staff is courteous and helpful, and loved working with Sonny Nnaekpe. The finance process was a piece of cake with Sharath Nair. The entire process was fast and hassle-free, they got me in the exact car I was looking for...three times now!
I had a great experience with Dylan Kaplan at Keffer Mazda. Dylan found the exact new car I wanted and made the process quick and easy the day I actually purchased. I was in and out in just over an hour. Dylan was professional and easy to deal with. I highly recommend you reach out to Dylan if you're purchasing a new or preowned car. Thank you for everything and my son loves his new ride!
We came in to lease a Mazda 3. Sonny Nnaekpe was very friendly, helpful and knowledgeable. We were also pleasantly impressed by John Culp and Eric Smith.
Great experience at Keffer Mazda! Everyone from the initial phone call in internet sales to the finance department when signing paperwork was very friendly and helpful. Jason in sales was amazing, very knowledgeable, informative and low pressure while I test drove the different SUV's and the finance manager worked hard to get me an excellent interest rate. I highly recommend!
Everyone I dealt with at Keffer is top notch, sales , finance and service are great people. David is my kind of salesman, no pressure whatsoever. Went in for service and left with a new car.
The staff at Keffer Mazda was kind and attentive. Wonderful experience! Our sales associate, Dylan is amazing!
It has been a pleasure doing business with the staff at Keffer Mazda. They are courteous, knowledgeable, and efficient.
Super nice and helpful workers, especially Sonny. He was patient with us and very helpful to find me a car.
This is my 4th car from this dealership. It is always a pleasurable experience. Everyone is so friendly and courteous and they treat you like family. I keep coming back for these reasons. They are fair and honest.
Awesome crew and staff at Keffer! Really super easy process. From the time I walked in..,,
This is the 6th Mazda our family has purchased from Keffer Mazda in Huntersville. We keep coming back because they treat us so fair. Everyone is very straight forward and friendly. We never feel like we have to be on our toes. Jonathon Curtis went above and beyond earlier this week. We were in a bind and lets just say that Jon, Antonio and team really stepped up for us! Thanks again Keffer!!!
Loved this experience! Fastest service in and out of a dealership..ever! Dylan was great to work with from the initial internet contact with him, to phone, to coming in and getting the car we had our eyes on. We will be back! Excellent customer service, very comfortable and professional too!! Thank you Keffer Mazda and especially thank you to Dylan!!
Great, Fast Service, I have never been in and out of a dealership so quick. Dylan was great to work with.
Logan was professional, followed up, and made it easy doing business. Excellent customer service will plan to do business with him in the future.
my experience with the salesman Jason Williams was excellent. He was very knowledgeable about but vehicles i was looking at
Exceptional service and professionalism. I felt very comfortable, and was not pushed into a sale that I would regret. Would highly recommend this dealership to anyone looking to purchase a vehicle!
David was great to work with. It was a big plus being able to do so much of the buying process via telephone. It made the whole experience better. I bought the vehicle I wanted (CX-5) and received great financing (thanks Tony). This is the 3rd Mazda I purchased from Keffer. They are great vehicles.
I walked in, told the salesman what I wanted, and a short time later drove out with the exact car I wanted.
A great place to buy a car. Jonathan is the best salesperson I've ever had.
Jason was excellent. He was patient and knowledgeable. We truly appreciate him taking the time to advocate on our behalf to get us a great deal!
I felt very comfortable with my sales representative Nick. I even named my new car after him. I didn't feel pressured. Everybody seemed nice and helpful.
Very helpful team and everyone is very friendly. They worked with us to ensure that we got what we needed and overall it was a very easy process.
Very friendly and helpful staff! They were great to work with and made sure I understood my lease. It was a great experience for my first car purchase.
Good location and facilities, staff was helpful (Jay) and process was not that bad. Approval process was faster than other dealers. Unfortunately not too many options to choose.
In two words, Exceeds Customer Expectations (ok, three words). Seriously, we love Keffer Mazda. Excellent Sales, Service and management teams. Everyone is friendly and knowledgeable. We worked with Jason R and Sonny K. on all of our Mazda purchases. Great job Team Keffer.
Great team, super service! Our salesman was the best ever. From start to finish, he streamlined the process, showed us different options, and upon delivery, instructed us patiently on the cars features.
David was very personable and really listen to what I wanted to have an a car. We explored the lot finding the best match for me and did it all without pressure. Highly recommend! - Greg B
Tough times with chip shortage, I was not allowed to trade in my current lease, I had to go 20 miles away to the dealership of the lease owner to sell to them. Jay and Keffer Mazda worked with me, Jay even drove 20 miles to pick me up after I sold the car to the dealership. Once back I was done in 20 minutes, all electronic signatures! Was a very good experience!
Everything went smoothly and fairly quickly. However my vehicle wasn't completely ready (still needed repair) to be sold even though it was available. I would've preferred this not have be the case. I would rather the repairs been done instead of having to wait. The repair time wasn't long however there was a wait. A wait that also most caused me not purchase the car.
I would recommend this dealership to anyone. They were very helpful in my time of need. They were very informative and helpful. All my questions were answered and I am very pleased with my car.
Nick was absolute pleasure to work with! I would recommend Keffer Mazda or Nick to any of my friends in the market for a car!
Jay and the entire team at Keffer Mazda was fantastic. Easiest car purchase I've ever made.
Our experience with Nick Schwarz (salesperson) and the Team was FANTASTIC! Nick is looking for a used vehicle for us now also. Would recommend to anyone to purchase here. Thank you all
Everyone was really nice, we were not pressured into buying a car or any other expense they could include. David Boehm helped us through the process along with their financial guy. I forgot his name but they all was really nice and made the process of buying a car easy!
Very courteous and helpful. Very knowledgeable with good selection. Fair with trade, would recommend to friends.
John Curtis was amazing to work with when looking for my new car! I had a pleasant process throughout the entire buying experience and would highly recommend John if you visit Keffer Mazda.
Buying a Mazda3 5-door hatchback from Keffer Mazda was by far the best car purchasing experience that I have had. Everyone at the dealership was friendly and helpful, but Jason Williams was a star! He made the whole transaction go smoothly and was a genuine pleasure to interact with. He was respectful, very patient, and informative. After completing the sales transaction, he spent a lot of time with my wife and I explaining the many features of the car. He set up cell phone access to the MyMazda app, and connected us to the remote start feature, etc. My father ...
Sonny from Keffer Mazda was our sales representative and good at explaining the options available in Mazda and finalised the deal for us.This is our first Mazda car and we really liked the approach and services provided by us are satisfactory.
Jaleil Strickland of Keffer Mazda in Huntersville was very professional and made selecting/buying a car a very easy and stress free process.
Straightforward process. Just moved to area and was treated with respect. Was able to test drive and purchase a new vehicle with no fuss. Would recommend to others.
Jason was an absolute blast to deal with. He made our purchase a breeze and he was very competent as well. Also thanks to KEFFER Mazda for the smooth delivery.
Mazda has my car buying experience pleasant. The sales department was helpful with helping get the right car for me.
Dealership was very clean and organized. The buying process was easy especially being able to electronically sign a lot of the paperwork in finance. Plus they offered normal sized water instead of those tiny mini-bottles like some other dealerships.
David Boehm was a fantastic sales associate. He worked through all my questions and concerns with me, including arranging for me to have a 24 hour test drive to address a concern I had. I was very impressed with his commitment to the brand and his honest advice on what features I needed and didn’t need. As a woman newly widowed, he gave me great peace of mind that I have made good choices for this new stage of life.
Jason treated us kindly and respected our time and business! I would recommend my friends and family to go see Jason if they are in need of a car. I've had terrible experiences with dealerships before but Jason turned it all around for me. He's a people person and made the experience great for me and my family.
Nick Schwarz made the car deal process go through smoothly! I definitely recommend buying from this dealership, they did everything possible to get me in a car.
I had a wonderful experience with Alona Valladares at Keffer Mazda! She got me a great deal for my Honda and I am very happy with my car. I found the car online, made an appointment for a test drive, and fell in love with the car! The whole process was so easy. Both she and the manager helped ensure I felt comfortable with every aspect of the car and the sale process. I definitely recommend this dealership and Alona!
Matt Whittingham was it salesman and was very easy to work with. He was knowledgeable and would find any information he may not have known first hand. We were looking for a specific used car and received an excellent price and the financing went very smoothly.
Yeorgios the service consultant was fantastic. I had my 2019 Mazda CX-5 in for service and Yeorgios kept me up to date on the progress. Best customer service all the way around. I have bought 2 cars from Keffer Mazda and will be there again.
