Customer Testimonials

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DealerRater Sep 14, 2021

David was great to work with. It was a big plus being able to do so much of the buying process via telephone. It made the whole experience better. I bought the vehicle I wanted (CX-5) and received great financing (thanks Tony). This is the 3rd Mazda I purchased from Keffer. They are great vehicles.

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DealerRater Sep 14, 2021

I walked in, told the salesman what I wanted, and a short time later drove out with the exact car I wanted.

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DealerRater Sep 14, 2021

A great place to buy a car. Jonathan is the best salesperson I've ever had.

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DealerRater Sep 11, 2021

Jason was excellent. He was patient and knowledgeable. We truly appreciate him taking the time to advocate on our behalf to get us a great deal!

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DealerRater Sep 11, 2021

I felt very comfortable with my sales representative Nick. I even named my new car after him. I didn't feel pressured. Everybody seemed nice and helpful.

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DealerRater Sep 9, 2021

Very helpful team and everyone is very friendly. They worked with us to ensure that we got what we needed and overall it was a very easy process.

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DealerRater Sep 8, 2021

Good location and facilities, staff was helpful (Jay) and process was not that bad. Approval process was faster than other dealers. Unfortunately not too many options to choose.

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DealerRater Sep 4, 2021

In two words, Exceeds Customer Expectations (ok, three words). Seriously, we love Keffer Mazda. Excellent Sales, Service and management teams. Everyone is friendly and knowledgeable. We worked with Jason R and Sonny K. on all of our Mazda purchases. Great job Team Keffer.

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DealerRater Sep 3, 2021

Great team, super service! Our salesman was the best ever. From start to finish, he streamlined the process, showed us different options, and upon delivery, instructed us patiently on the cars features.

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DealerRater Sep 3, 2021

David was very personable and really listen to what I wanted to have an a car. We explored the lot finding the best match for me and did it all without pressure. Highly recommend! - Greg B

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DealerRater Sep 2, 2021

Tough times with chip shortage, I was not allowed to trade in my current lease, I had to go 20 miles away to the dealership of the lease owner to sell to them. Jay and Keffer Mazda worked with me, Jay even drove 20 miles to pick me up after I sold the car to the dealership. Once back I was done in 20 minutes, all electronic signatures! Was a very good experience!

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DealerRater Sep 2, 2021

Everything went smoothly and fairly quickly. However my vehicle wasn't completely ready (still needed repair) to be sold even though it was available. I would've preferred this not have be the case. I would rather the repairs been done instead of having to wait. The repair time wasn't long however there was a wait. A wait that also most caused me not purchase the car.

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DealerRater Aug 31, 2021

I would recommend this dealership to anyone. They were very helpful in my time of need. They were very informative and helpful. All my questions were answered and I am very pleased with my car.

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DealerRater Aug 30, 2021

Nick was absolute pleasure to work with! I would recommend Keffer Mazda or Nick to any of my friends in the market for a car!

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DealerRater Aug 29, 2021

Jay and the entire team at Keffer Mazda was fantastic. Easiest car purchase I've ever made.

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DealerRater Aug 27, 2021

Our experience with Nick Schwarz (salesperson) and the Team was FANTASTIC! Nick is looking for a used vehicle for us now also. Would recommend to anyone to purchase here. Thank you all

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DealerRater Aug 26, 2021

Everyone was really nice, we were not pressured into buying a car or any other expense they could include. David Boehm helped us through the process along with their financial guy. I forgot his name but they all was really nice and made the process of buying a car easy!

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DealerRater Aug 26, 2021

Very courteous and helpful. Very knowledgeable with good selection. Fair with trade, would recommend to friends.

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DealerRater Aug 25, 2021

Very friendly and helpful staff! They were great to work with and made sure I understood my lease. It was a great experience for my first car purchase.

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DealerRater Aug 24, 2021

John Curtis was amazing to work with when looking for my new car! I had a pleasant process throughout the entire buying experience and would highly recommend John if you visit Keffer Mazda.

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DealerRater Aug 23, 2021

Sonny from Keffer Mazda was our sales representative and good at explaining the options available in Mazda and finalised the deal for us.This is our first Mazda car and we really liked the approach and services provided by us are satisfactory.

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DealerRater Aug 23, 2021

Buying a Mazda3 5-door hatchback from Keffer Mazda was by far the best car purchasing experience that I have had. Everyone at the dealership was friendly and helpful, but Jason Williams was a star! He made the whole transaction go smoothly and was a genuine pleasure to interact with. He was respectful, very patient, and informative. After completing the sales transaction, he spent a lot of time with my wife and I explaining the many features of the car. He set up cell phone access to the MyMazda app, and connected us to the remote start feature, etc. My father ...

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DealerRater Aug 23, 2021

Jaleil Strickland of Keffer Mazda in Huntersville was very professional and made selecting/buying a car a very easy and stress free process.

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DealerRater Aug 19, 2021

Straightforward process. Just moved to area and was treated with respect. Was able to test drive and purchase a new vehicle with no fuss. Would recommend to others.

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DealerRater Aug 17, 2021

Mazda has my car buying experience pleasant. The sales department was helpful with helping get the right car for me.

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DealerRater Aug 16, 2021

Dealership was very clean and organized. The buying process was easy especially being able to electronically sign a lot of the paperwork in finance. Plus they offered normal sized water instead of those tiny mini-bottles like some other dealerships.

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DealerRater Aug 16, 2021

David Boehm was a fantastic sales associate. He worked through all my questions and concerns with me, including arranging for me to have a 24 hour test drive to address a concern I had. I was very impressed with his commitment to the brand and his honest advice on what features I needed and didn’t need. As a woman newly widowed, he gave me great peace of mind that I have made good choices for this new stage of life.

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DealerRater Aug 16, 2021

Jason treated us kindly and respected our time and business! I would recommend my friends and family to go see Jason if they are in need of a car. I've had terrible experiences with dealerships before but Jason turned it all around for me. He's a people person and made the experience great for me and my family.

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DealerRater Aug 15, 2021

Jason was an absolute blast to deal with. He made our purchase a breeze and he was very competent as well. Also thanks to KEFFER Mazda for the smooth delivery.

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DealerRater Aug 13, 2021

Nick Schwarz made the car deal process go through smoothly! I definitely recommend buying from this dealership, they did everything possible to get me in a car.

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DealerRater Aug 12, 2021

I had a very positive experience at Keffer. Nick was courteous and friendly, and the entire process was smooth and straightforward, especially since it was my first time purchasing a vehicle. Definitely recommend!

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DealerRater Aug 12, 2021

Great experience of buying a vehicle. Everyone made you feel good. Worked with Jason W and Kima. The process was pretty easy!

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DealerRater Aug 11, 2021

Excellent service. Kevin went out of his way to help me set up technology. He followed up to make sure I had no problems. All the staff were helpful. Definitely recommend this dealership. Instead of being intimidated by all the new technology I am enjoying all it can do for me knowing I have a resource to turn to if I have a problem.

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DealerRater Aug 9, 2021

Sonny worked hard to get me in a car in my budget and was able to get the color I wanted. Everyone was friendly. Good experience.

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DealerRater Aug 9, 2021

I love keffer Mazda the staff is great. Sonny the salesman just sold me my new Mazda CX-3. He has so helpful to what I was looking for. Sonny is the best.

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DealerRater Aug 7, 2021

Everyone I dealt with was extremely helpful and was ready to help!

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DealerRater Aug 6, 2021

Nick in Sales and James in Service have been terrific. Nothing but positive in my first Keffer experience.

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DealerRater Aug 5, 2021

Friendly and professional people. Both Jay and Robert did an excellent job during the negotiations and delivered. The finance session went well also and we drove home that day with the car. Thank you!

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DealerRater Aug 5, 2021

Was a real pleasure to work with James at Keffer Mazda. Polite Professional and Genuine. I recommend James as a sales Rep for anyone looking to buy or trade a quality Mazda product!!

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DealerRater Aug 4, 2021

Friendly, helpful, not pushy, very professional, gave appropriate time for discussion

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DealerRater Aug 3, 2021

Sonny was easy to work with. He even almost convinced my wife to get a Mazda. I will definitely frequent Keffer again when it’s time for my next purchase.

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DealerRater Aug 3, 2021

Excellent services very professional quick process and easy going. Sonny was able to explain everything in detailed. Financing was able to work at an quick easy

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DealerRater Aug 3, 2021

We were extremely pleased with the quality and volume of cars to choose from. Jay did an outstanding job helping us into our new Mazda!

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DealerRater Aug 2, 2021

Sonny was very thorough explaining the in's and outs of the vehicle we purchased. He was great to work with.

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DealerRater Aug 1, 2021

Jay was on top of everything every step of the way, from the first email I sent inquiring about the car I was interested in test driving to helping us set up financing options.

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DealerRater Jul 31, 2021

We worked with David Boehm on a new purchase. He and the rest of the team were very helpful and made the process easy. Very pleased.

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DealerRater Jul 30, 2021

My salesman Jaliel was, hands down, the greatest salesman I have ever encountered. The detail shop leaves alot to be desired. I still had to clean the car after it went to detail. Every employee there was courteous and respectful.

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DealerRater Jul 29, 2021

Great professional experience everything went smooth and well done. Treated us with great attention and made sure I was happy with all the services. Excellent

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DealerRater Jul 26, 2021

I had a very pleasant experience at this dealership. The service and staff were nice and friendly. I Would recommend to people that I know.

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DealerRater Jul 25, 2021

We had a great experience and our salesman Jonathan was the best. He answered all our questions and made things painless. Keffer Mazda made the process easy and I love the car.

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DealerRater Jul 23, 2021

I had a great experience they understood that I had a special situation. The salesman Nick was helpful and answered all my questions . I will be a Keffer customer from now on.

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DealerRater Jul 23, 2021

We went to Keffer a few years ago to look for a car for our daughter. To say the least, we did not have a good experience. We were looking to replace one of other vehicles recently and saw a vehicle that they had listed online and were a little skeptical about looking at it based upon our past experience. We visited the dealership and Sonny who greeted us was very professional and was very knowledgeable about the vehicle. After driving the car, we were interested in buying it. They looked over our trade and came back with a fair ...

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DealerRater Jul 23, 2021

They were very easy to work with! Michael Bowman was absolutely excellent! He understood what I wanted and made sure I got it !! Most definitely will be doing business with them again!!

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DealerRater Jul 23, 2021

Great dealer, great salesman, Jay Levin. Made on offer on a used 2019 VW Passat over the phone, the offer was excepted without counter offer, easiest auto purchase I have ever made, Would buy from Keffer Mazda again.

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DealerRater Jul 21, 2021

I bought 6 new cars from Keffer Mitsubishi in the 23 years I have lived in Huntersville and have always experienced expert service from the service department. I went to Keffer Mazda for this reason and was again sold on the sales department because of Nick and Eric.

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DealerRater Jul 20, 2021

It was challenging to close the deal, but all were happy in the end. Jaleil was very helpful and low keyed which I really appreciated. And he was very attentive to our needs and his communication was above standards.

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DealerRater Jul 20, 2021

Excellent service! Nick help us out and he was great! He didn’t overwhelm us when he offered to help us find my son’s car!

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DealerRater Jul 20, 2021

My husband and I visited Keffer Mazda with the hopes of getting a good deal on 1-2 cars. Our salesman Sonny was very knowledgeable, pleasant and patient with us as we took our time in asking questions, comparing prices and discussing financing options. Ultimately we decided to purchase and was pleased with the level of care and service that Sonny provided. Thank you Sonny as you made our 1st car buying experience with Keffer a good one!

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DealerRater Jul 20, 2021

I love everything about my experience at Keffer Mazda. This dealership was not local for me but definitely worth my drive. Nick was wonderful to work with. From our first conversation on the phone and throughout the process he answered all of my questions and concerns. The customer service was amazing from start to finish! Best experience I've had with a dealership. Highly recommend them!

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DealerRater Jul 19, 2021

Our experience in purchasing a car from Keffer Mazda was AMAZING! The customer service, comfort of the facility, and trust worthiness of the staff that particularly worked with us went above and beyond any dealership we have ever been to before. We are extremely happy with our new car and it’s price! Keffer Mazda of Huntersville is definitely the one place to purchase a car.

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DealerRater Jul 15, 2021

Keffer Mazda is a wonderful dealership to work with and very glad we drove the extra miles. Our salesman David Boehm was great and always attentive to my needs.

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DealerRater Jul 14, 2021

Joey and Jason were great to work with. They were honest and valued my time. Even though it was crazy busy, I mattered. Will use them again. Thank you Keffer Mazda. Finance was honest too and also valued my time. If all Finance office could have someone like Eric Smith, life would be great.

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DealerRater Jul 14, 2021

Very solid service and resourcefulness to help me find what I needed. I requested a specific type of car that is in short supply and was informed every step of the way on the process of where the car is.

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DealerRater Jul 13, 2021

David was very pleasant to work with, as well as John. Lots of inventory to choose from to please every type of Uber you can think of.

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DealerRater Jul 13, 2021

I was proud to give Keefer my business. They kept their original promise that was negotiated via phone. Dave was very patient and demonstrated that he cared about my family and I. I got the vehicle I wanted at a much cheaper price than the competitors. I strongly recommend working with a Keefer and ask for David if you want a valuable experience.

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DealerRater Jul 12, 2021

JR and David was so helpful and very professional. Great atmosphere and good service all around. The best dealer ship I've been to so far in my experience. I will recommend Keffer Mazda to all my friends. Thank you for all your help made me feel comfortable and not pressured at all.

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DealerRater Jul 10, 2021

The People here are very professional, customer friendly, time conscious. I also liked the way they handle difference in opinion during customer interactions. The representative who I met here (Jaleil) clarified all my questions during pre-purchase, delivery , post delivery of the car. Overall it was a good experience buying my new CX5 here.

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DealerRater Jul 9, 2021

This dealership gave me a deal on my trade that was reusable the staff really saw my needs and was able to helo me pick the vehicle just right for me and my family thanks to my brother jaleil and the team of keffer mazda for making my experience well worth the time and wait

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DealerRater Jul 6, 2021

Very friendly customer service and every question or concerns listened to and answered. Highly recommended as exactly what I was looking for in my purchase was achieved.

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DealerRater Jul 6, 2021

David was so helpful and efficient. He listened to what I was looking for abs immediately got me into the car that was the best fit and a very fair deal. He was great to work with.

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DealerRater Jul 6, 2021

I didn't feel pressured in any way. Alona, the sales associate, was very knowledgeable about all of the functions of the vehicle and we received a discount for paying cash.

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DealerRater Jul 5, 2021

Everyone was super friendly, easy to communicate with, especially David Boehm. I bought a car from him a couple years ago, and specifically came back to the dealership because of him.

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DealerRater Jul 3, 2021

Matt Dopp did a fabulous job. I didn't feel any pressure and I felt cared for. Everyone else I met was great too. I recommend this place and Matt to anyone who is looking.

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DealerRater Jul 3, 2021

This is a great place to get a car. They were super Kind and helpful. Alona is the best sales person, honest and really care about have a fair negotiation. Thanks a lot Keffer Mazda.

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DealerRater Jul 1, 2021

Great sales team and staff. Didn’t need to yank anyone’s teeth out through negotiation process (unfortunate norm for many places). End to end, best new car experience thus far in greater Charlotte area, very pleased!

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DealerRater Jun 29, 2021

Nice people but slow service. Need to work on moving at the speed of the customer

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DealerRater Jun 28, 2021

They were very caring and attentive. They didn't even mind have three one year olds running around.

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DealerRater Jun 27, 2021

Every sales person there was so amazing to us. Yakima and Jason went above and beyond. Yakima was just the kindest sweetest person. She will now have our business.

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DealerRater Jun 27, 2021

I was greeted by the sales person Kima who I immediately connected with. She was able to help me find exactly what SUV would fit my needs and my budget. The test drive could have gone better but it was no fault of the salesperson, it was just massive traffic so I wasn't really able to get on the highway the way I wanted to, but it did drive really smoothly, so I was impressed by the little bit of highway travel but mostly road travel that I got. Robert, the sales manager was able to make this deal ...

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DealerRater Jun 27, 2021

David's Sales were excellent, so was his coordination with the sale staff. Our only issue came from the service team, with bad communications on repairing the "off-the-truck" vehicle damage your team agreed to fix for us. However, that is not directly related to the immediate sales experience that day, but the next 5 weeks after that.

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DealerRater Jun 26, 2021

Jonathan Curtis made buying an awesome car so easy. We found the vehicle online but were located 3 hours away. No problem there -- all negotiating, paperwork, and delivery were handled without having to drive out. Couldn't be happier with his professionalism and service. Thanks for a great experience!

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DealerRater Jun 26, 2021

Yakima and Jason were exceptional to work with…just waiting on delivery

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DealerRater Jun 25, 2021

The dealership went above and beyond to get me the car I wanted, at a good price

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DealerRater Jun 22, 2021

It was the best car buying experience!! Not pushy or aggressive. It was a pleasure working with Sonny!!

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DealerRater Jun 21, 2021

Great dealership!! Very professional and prompt service. Dave was extremely knowledgeable about his inventory. He answered every question I had . There was no haggling and delivered a better price than we asked for .🙃

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DealerRater Jun 18, 2021

After a very disappoint experience with a different dealership that we had purchased from in the past, we drove 2.5 hours to Keffer to see if we could take home a new CX-5. Happily, the folks at Keffer exceeded our expectations and we traded our old Mazda for a new one. Thanks Keffer Mazda!

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DealerRater Jun 14, 2021

Buying process was pretty easy, friendly and professional staff, really appreciated the lower finance rate. I would not hesitate to buy from this dealership in the future.

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DealerRater Jun 13, 2021

I refuse to do business with a dealership unless I feel as though I am getting a great car for a great price and a fair amount on my trade. Keffer Mazda made sure all of these things happened for me.

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DealerRater Jun 12, 2021

This is my first remote vehicle purchase. Keffer Mazda happened to have exactly what I was looking for. John and Jaleil made it feel as though I actually stepped into the dealership, taking the time to competently answer all questions. Along with their friendly demeanor, this everything one seeks in a dealership. I will be using my local dealership for service. But, I strongly suspect Keffer service aligns with the buying experience. First rate!

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DealerRater Jun 11, 2021

Highly impressed with the service, the ease of the transaction, and how quickly the purchase went. Definitely will return when I’m ready to upgrade.

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DealerRater Jun 10, 2021

Sonny was very genuine and pleasant to work with. He listened to our needs to help us find the right fit. The crew also worked with us to come to a win-win.

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DealerRater Jun 8, 2021

David was a great salesman and provided the utmost knowledge about my new car purchase. He worked magic for get everything just like I wanted it.

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DealerRater Jun 8, 2021

In 2017 I purchased a Mazda3 Hatchback that was fully loaded. The Keffer Service department which was then anchored by Robbie always did an excellent job with the vehicle from recalls to service. The staff was always friendly, courteous and efficient. The service foundation was solid. I have recently leased a 2021 Mazda CX-5 Signature edition. Joey Jordan repsresented Keffer in a most excellent manner. Joey reflects the professionalism that Keffer represents. Amiable, thorough and efficient. Eric, the business manager, was thorough, comprehensive and efficient as well. Keffer Mazda is a top notch professional organization. I look forward to dealing with them ...

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DealerRater Jun 5, 2021

Kind and patient responses from everyone there. Sonny was very helpful, I traded up! I was there all day, which was unexpected, but I found a car I really like!

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DealerRater May 28, 2021

Joey Jordan, the gentleman negotiating lease terms months, monthly payments, and the gentleman who helped us with the last paperwork provided excellent customer service. GreAt people to work with!

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DealerRater May 24, 2021

What a great experience. David was a pleasure to work with, he made our choice easy and listened to everything we were looking for. I would recommend Mazda and asking for David to friends and family.

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Cars May 17, 2021

I had a wonderful experience with Alona Valladares at Keffer Mazda! She got me a great deal for my Honda and I am very happy with my car. I found the car online, made an appointment for a test drive, and fell in love with the car! The whole process was so easy. Both she and the manager helped ensure I felt comfortable with every aspect of the car and the sale process. I definitely recommend this dealership and Alona!

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Cars Mar 24, 2021

Matt Whittingham was it salesman and was very easy to work with. He was knowledgeable and would find any information he may not have known first hand. We were looking for a specific used car and received an excellent price and the financing went very smoothly.

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Cars Jul 4, 2020

Yeorgios the service consultant was fantastic. I had my 2019 Mazda CX-5 in for service and Yeorgios kept me up to date on the progress. Best customer service all the way around. I have bought 2 cars from Keffer Mazda and will be there again.

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Cars Jul 3, 2020

I was happy with the oil change, and appreciate showing me the recommended service follow ups, as well the associated costs. I appreciate the honesty.


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